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Housing Triage Officer

Merton Council

£33,609 – £35,628 London Borough of Merton, London Full time, Part time, Permanent Closes 20 November 2026

Merton Council is looking for a Housing Triage Officer. It’s a permanent, full or part-time post based in Morden paying £33,609 to £35,628 a year. Applications close on Friday 20 November 2026.

About the role

Provides the first point of contact for residents seeking housing advice and homelessness assistance within the Housing Options service. Carries out initial assessments, identifies urgent needs and refers cases to the right officer.

What they’re looking for

  • Confident, customer-focused and organised
  • Ability to handle distressed customers
  • Knowledge of homelessness and housing advice
  • Good record-keeping on case systems
  • Safeguarding awareness

How to apply

You apply directly with Merton Council: the Apply button takes you to their full advert. The closing date is 20 November 2026.

Interested in this role?

You’ll complete your application on Merton Council’s website.

Apply on employer’s site ↗

11 jobs at Merton Council

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Practice Support Officer

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Legal Systems Officer

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