Camden Council is looking for a Case Management Officer. It’s a 12-month fixed-term, full-time post based in Holmes Road, with hybrid working, paying £43,615 to £49,523 a year. Applications close on Friday 20 November 2026.
About the role
Manages reviews, appeals, complaints and senior MP and member enquiries through Camden's Customer Assurance process to a conclusion. Based at Holmes Road Depot, Kentish Town, reporting into the service.
What they’re looking for
- Detailed knowledge of Housing Regulations
- Understanding of statute and case law
- Strong written and verbal communication
- Handles conflicting priorities to deadlines
- Tact with distressed customers
- Strong team player
What’s on offer
- Hybrid working
- 27 days' leave rising to 31
- Local Government Pension Scheme
- Flexible working opportunities
- Interest free loans
- Career development and training
- Wellbeing support and activities
How to apply
You apply directly with Camden Council: the Apply button takes you to their full advert. The closing date is 20 November 2026.
Interested in this role?
You’ll complete your application on Camden Council’s website.
