Derby City Council is looking for a Casual Customer Service Assistant. It’s a part-time post based in Derby Arena, with hybrid working, paying £26,715 a year. Applications close on Monday 16 November 2026.
About the role
Casual customer-facing role at Derby Arena, a sport, fitness and events venue. Duties include bookings, memberships, enquiries, cash handling, equipment set-up and facility checks. Pay is Grade C.
About Derby City Council
Derby City Council is the unitary authority for the city of Derby, providing every local council service for the city from its offices at the Council House on Corporation Street. Derby is home to major engineering and transport employers, and the council plays a central role in the city's economy, regeneration and housing.
What they’re looking for
- Experience in a customer-facing environment
- Strong customer service skills
- Basic IT and Microsoft Office skills
- Flexible shifts including evenings, weekends, bank holidays
- Physical ability to move equipment
- Customer service qualifications (desirable)
What’s on offer
- Hybrid working
- Local Government Pension Scheme with life cover
- 27 to 32 days annual leave, plus bank holidays
- Team Derby Rewards discounts
- Cycle2Work scheme
- Employee Assistance Programme
How to apply
You apply directly with Derby City Council: the Apply button takes you to their full advert. The closing date is 16 November 2026.
Interested in this role?
You’ll complete your application on Derby City Council’s website.
