Pembrokeshire County Council is looking for a Casework Officer (Welsh) - Public Services Ombudsman for Wales. The post based in Bridgend, with hybrid working, paying £31,017 to £33,675 a year. Applications close on Friday 27 November 2026.
About the role
Casework Officer in the Ombudsman's office, dealing with complaints and enquiries from members of the public. Involves managing a caseload, initial assessments, using delegated authority and straightforward rejections. Work is conducted in Welsh.
About Pembrokeshire County Council
Pembrokeshire County Council is the unitary authority for the far south-west of Wales, covering Haverfordwest, Milford Haven, Pembroke, Pembroke Dock, Tenby, Fishguard, Narberth and St Davids. Based at County Hall in Haverfordwest, it runs all local council services, including schools, social care, highways, housing and planning.
What they’re looking for
- Recent graduate
- Welsh, written and oral
- Customer service skills
- Complaint handling skills
- Strong telephone skills
- IT literate
What’s on offer
- Hybrid working
How to apply
You apply directly with Pembrokeshire County Council: the Apply button takes you to their full advert. The closing date is 27 November 2026.
Interested in this role?
You’ll complete your application on Pembrokeshire County Council’s website.